Clean Machine FAQs
Will my vehicle fit in your automatic wash bays?
Most standard cars and trucks, including dually’s, will fit in our automatic wash bays! Always check the height and width clearances before attempting to enter one of our wash bays.
Our 5216 Beck Dr site, with our standard height touchless wash machines, will wash vehicles up to 8’ tall, with a max lower width of 9’ 1” and a max upper width of 8’ 6”
Our 117 CR 17 site, with our Extra Tall touchless wash machine, will wash vehicles up to 9’ 10” tall, with a max lower width of 9’ 1” and a max upper width of 8’ 4”
Our 1831 E Day Rd site, with our Extra Tall touchless wash machine, will wash vehicles up to 9’ 10” tall, with a max lower width of 9’ 1” and a max upper width of 8’ 4”
Will my vehicle fit in your self-serve wash bays?
Our 5216 Beck Dr site offers three covered self serve wash bays with arched bay openings that are 12’ 8” high at the top center of the arch and 11’ 4” high at the outer, lower ends of the arch openings.
Our 117 CR 17 site offers three covered wash bays with 10’ tall bay openings and one open air self serve wash bay.
What are the hours of the washes?
All of our wash locations are open 24/7! While we do our very best to keep the washes open at all times, please note that the washes can be closed at any time for repairs, maintenance or severely cold weather.
Can I use my monthly membership or wash book at multiple locations?
Yes! Your monthly wash memberships and wash books are valid at all of our locations!
How do I get a membership for my vehicle?
You can sign up for a membership while in your vehicle at the kiosk at the wash entrance. You’ll be able to immediately wash your vehicle with your new membership at that time. You’ll receive a text that includes a link to download the app to manage your account. Once you’re signed into the app, you will receive your own personal code for the specific vehicle for which you purchased a membership. You can then use your membership code to wash your vehicle 24/7, as many as 15 times per month.
Can I use my membership code for multiple vehicles?
Each monthly membership is valid for only one vehicle. However, if you have the Dazzle level membership you can add additional vehicles to your plan and save $10 per additional vehicle. If you have the Radiant level membership you can save $5 per additional vehicle. (There is no discount for addtional vehicles added to the Glow level membership.)
Are wash club memberships unlimited?
No. We offer 15 washes per month per vehicle. We no longer offer unlimited memberships in an effort to keep prices for our members down and to curb over use. This keeps your membership cost as low as possible and allows you more opportunity to wash when you want to and not have to wait as often for people who are repeatedly washing their vehicle unnecessarily.
Can I get a Fleet Plan for my company?
Yes, you can! Please contact us for fleet pricing for company vehicles.
What do I do if the machine breaks down or doesn’t clean my car right?
While it’s our goal to maintain our equipment to be reliable and wash correctly 100% of the time, we know that life happens and sometimes there will be breakdowns or something won’t work right. In the event that this happens, please click here to let us know. Please purchase a wash in the next bay and let us know so we can issue you a refund or a wash credit you for the wash that did not work correctly. We value our customers letting us know when something goes wrong so we can address problems as soon as possible.